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Customer Service Officer
Extremely attractive Salary
Developing Australia-wide business
About Our Client
Our client's brand has been present in Australia for over 50 years, and has been building its presence here since the 1990s. Specialising in the repair of homes, they have recently developed key sectors of their business to grow their brand Australia-wide.
Your duties will include but not be limited to:
- Processing incoming claims
- Making outbound calls to existing customers to ensure processes are running smoothly
- General administration work
- Providing a timely response to customer queries
- Managing customer complaints
The Successful Applicant
To be successful in this role you will thrive in a customer service focused environment. You will be competent ensuring a high volume of calls are made on a daily basis. You will enjoy working in a team based environment and take direction well. Finally, knowledge of the insurance or manufacturing industry will be considered advantageous, however this is not essential.
What's on Offer
- Extremely attractive salary package
- Work for an expert in their field
- Fun culture which includes 'bring your dog to work day.'