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Experienced Customer Service consultant!
- Full time hours!
- Easy public transport access
About Our Client
Our client is a trusted local business that provides customer service support to a number of industries across Australia. Operating out of Perth's northern suburbs, they provide a fast paced and vibrant culture for their staff and are looking for team members that will contribute to this culture.
The successful candidate will undertake the below duties as an Inbound Customer Service Consultant:
- Handling enquiries from existing customers
- Updating billing details
- Directing calls to specialist teams where appropriate
- Escalating complaints through to team leaders
- Data entry into in-house systems
- Helping to create a positive working environment for the entire team
The Successful Applicant
To be considered for this opportunity you will ideally have prior working experience in a call centre environment, as well as:
- Excellent verbal and written communication skills
- An enthusiastic approach to customer service
- Strong attention to detail and accuracy
- Previous success working in a KPI driven environment
What's on Offer
If you can see yourself working in this vibrant team, apply today!