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Outbound-Calling Customer Service Representative
Structured and rewarding outbound calling role
About Our Client
Our client is a leading FMCG company in the national market.
Responsibilities include but are not limited to:
- Provide high quality customer service to all callers
- Make high volumes of outbound calls
- Contribute toward achieving team targets
- Meet KPIs
- Provide accurate and relevant information on all connected calls
The Successful Applicant
The successful candidate will have a background in high volume call centre environments, and experience with outbound calling.
Beneficial qualities include:
- Ability to complete multiple tasks simultaneously
- Willingness to dial out.
- Have strong communication and interpersonal skills
- Ability to learn new and complex processes quickly
- Be resilient to unsuccessful calls
What's on Offer
- Competitive remuneration package
- Potential for the role to become permanent
- Work for an industry leading company