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Outbound Customer Service Officer
A great opportunity to join a rapidly growing company.
A company that offers opportunities for career progression.
About Our Client
Our client, a market leader in the in the financial services industry, with service lines across a variety of areas within this industry. The contact centre, located in Melbourne services all of Australia.
Your duties will include but not limited to:
- Making warm outbound calls to customers
- Answering inbound enquiries
- Ability to cross sell and up-sell
- Maintaining high standards of customer service
- Meeting and exceeding KPIs
- Liaising with internal and external stakeholders
The Successful Applicant
The successful applicant will have a background in customer service and experience making warm outbound calls. The successful candidate will have strong interpersonal and communication skills as well as having a resilient nature.
What's on Offer
- Rewarding remuneration package.
- Fantastic CBD Location