From finance and marketing to legal and retail, office jobs are commonplace across most sectors. Whether you’re looking for generalist office administration jobs or specialist roles in key industries, it pays to follow the latest market updates and opportunities.

Below, we explore what’s been happening in the office support industry in Australia during 2021, including which roles are in demand, as well as what the sector may look like in years to come.

What does office support entail?

Office support encompasses a range of clerical and administrative tasks, which can differ depending on the role and industry. However, some of the most common tasks for office support professionals include:

  • Recording, preparing, sorting, classifying and filing information

  • Sorting, opening and sending mail

  • Photocopying and faxing documents

  • Preparing simple reports

  • Receiving letters, emails and telephone messages

  • Transcribing information

  • Proofreading and correcting copy

  • Customer service

Australia’s office support industry at a glance

According to the Australian Government’s Job Outlook, the general clerk industry comprises 309,800 workers across Australia. 57% of these employees work full-time, and those who do earn an average of $1,073 a week. Women currently hold the lion’s share of office support roles, making up 85% of the workforce.

The Australian Jobs 2020 Report reveals the top five roles within the clerical and administrative sector are general clerks, receptionists, accounting clerks, contract, program and project administrators, and office managers.

RELATED: What makes a great administrative assistant?

The outlook for office support jobs in Australia

Despite the impacts of the pandemic on the jobs market, office support roles remain in demand across a number of industries. According to the Job Outlook, the office support industry is expected to grow strongly over the next five years and is predicted to reach 342,500 employees by 2025.

The key industries for office support over the next five years will include public administration and safety, education and training, healthcare and social assistance, and professional, scientific and technical services.

In addition, our Page Personnel Talent Trends 21 report shared our recruitment data on in-demand roles, most applied for roles and roles with talent shortages for the office support sector. The report also shared talent attraction strategies. Get your free copy of Talent Trends 21 here.

If you’re looking to take on an office support role, browse our latest office jobs or get in touch with us at Page Personnel. We’d love to talk to you about current opportunities and help you reach your career goals.

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