Collections Officer

Inner Suburbs Melbourne Permanent AU$55,000 - AU$60,000
  • Working from Home Flexibility
  • Great Bonus Potential

About Our Client

Page Personnel Finance are currently partnering with one of Australia's leading provider of debt collection services, to recruit multiple Collections Officers. Our client offers an excellent environment where they promote teamwork, collaboration and prioritise career development. There are opportunities to grow into leadership positions as well as the potential to hit targets and be rewarded with generous bonuses.

Job Description

  • Manage a high call volume
  • Customer resolution
  • Payment plan negotiation
  • Support the customer service team by answering general service and billing enquiries
  • Deliver an exceptional end to end Customer experience

The Successful Applicant

The ideal candidate will have prior collections experience, ideally from large scale collections agencies. Otherwise, they will have experience in high volume customer service roles. They will have a drive to meet and exceed targets, to negotiate and persuade/influence, have empathy and resilience, plus they will have effective listening skills.

What's on Offer

The successful candidate will have access to a very generous and uncapped commission structure, exposure to great leadership development programs, plus be rewarded with complete working from home flexibility.

Contact
Georgina McEwen
Quote job ref
JN-042022-5583882
Phone number
+61 3 8616 6215

Job summary

Function
Customer Service
Specialisation
Call Centre
What is your area of specialisation?
Financial Services
Location
Inner Suburbs Melbourne
Job Type:
Permanent
Consultant name
Georgina McEwen
Consultant phone
+61 3 8616 6215
Job Reference
JN-042022-5583882