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- Working from Home Flexibility
- Great Bonus Potential
About Our Client
Page Personnel Finance are currently partnering with one of Australia's leading provider of debt collection services, to recruit multiple Collections Officers. Our client offers an excellent environment where they promote teamwork, collaboration and prioritise career development. There are opportunities to grow into leadership positions as well as the potential to hit targets and be rewarded with generous bonuses.
Job Description
- Manage a high call volume
- Customer resolution
- Payment plan negotiation
- Support the customer service team by answering general service and billing enquiries
- Deliver an exceptional end to end Customer experience
The Successful Applicant
The ideal candidate will have prior collections experience, ideally from large scale collections agencies. Otherwise, they will have experience in high volume customer service roles. They will have a drive to meet and exceed targets, to negotiate and persuade/influence, have empathy and resilience, plus they will have effective listening skills.
What's on Offer
The successful candidate will have access to a very generous and uncapped commission structure, exposure to great leadership development programs, plus be rewarded with complete working from home flexibility.
Job summary
- Function
- Customer Service
- Specialisation
- Call Centre
- What is your area of specialisation?
- Financial Services
- Location
- Inner Suburbs Melbourne
- Job Type:
- Permanent
- Consultant name
- Georgina McEwen
- Consultant phone
- +61 3 8616 6215
- Job Reference
- JN-042022-5583882
