Customer Service and Admin Support

Sydney Temporary AU$58,236 - AU$62,395
  • 6 month contract
  • $30 per hour

About Our Client

A leader in their space of civil and commercial construction.

Job Description

Reporting into the National Assist Manager this role requires an experienced customer service individual who will be responsbile for:

  • Building and maintaining positive proactive relationships with internal stakeholders and Customers by providing an experience that delivers excellence, exceeds expectations and engenders loyalty
  • Customer generated warranty assistance/maintenance/defect rectification/product-based questions/enquiry
  • Provide regular Customer touch points providing case updates, arranging mutually convenient date/times between Customer and Trades, booking works.
  • Request/manage trade quotes, obtaining approval of scope/cost, processing invoices.
  • Adopt a cost-effective approach to daily maintenance/defect rectification activities and liaise closely with your Manager, Development and Building to ensure targets met.
  • Promote a team environment and communicate regularly
  • Proactively participate in all regular meetings as required
  • Be genuinely Customer obsessed!

The Successful Applicant

To be successful in this role you will strong customer service experience. You will also:

  • Possess a strong understanding of construction methodology and building regulations and standards
  • Prior experience in the use of database/application would be desirable
  • Experience in the use of Microsoft suites particularly Outlook, Excel and Word
  • Outstanding communication skills both verbally and written coupled with an abundance of initiative goes without saying.

What's on Offer

In return you will receive:

  • A good daily rate
  • 6 month contract with opportunity to extend
  • Opportunity to work with a market leading business
Contact
Sarah Ford
Quote job ref
107474951
Phone number
+61 2 8221 8148

Job summary

Function
Location
Job Type:
Consultant name
Sarah Ford
Consultant phone
+61 2 8221 8148
Job Reference
107474951