Customer Service and Order Processing Officer

Northern Suburbs Melbourne Permanent AU$60,000 - AU$65,000
  • Growing Company
  • Great career development

About Our Client

Our Client is a rapidly growing business, Who pride themselves on excellent service and quality products. This is an enthusiastic team which are seeking link minded people, who want to grow their career. This role would work closely with the customer ensuring the best possible customer experience. This is a fast-paced role that requires someone who is a problem solver with a solid work ethic that can work efficiently and effectively to achieve desired business outcomes. Located in the Northern Suburbs.

Job Description

Reporting to the Customer Service Manager, your main role and responsibilities will include:

  • Pre and after-sale customer service.
  • Managing in-bound calls, making outbound calls to customers.
  • with e-mail follow-up for missed calls.
  • Processing orders and booking deliveries.
  • Attending customer queries.
  • General administration tasks including data entry and reporting.

The Successful Applicant

Our client is looking for a Customer Service professional with ability to work within a team environment, ideally a phone-based background or strong ability to learn. They are looking for a candidate with a high attention to detail and who is pro-active within the workplace. The ability to pick up and learn new systems, product, and service. You will need to be able to demonstrate the ability to work effectively in a fast-paced exciting environment. A candidate who is logical thinking and can show excellent initiative when problem solving would be great attribute to have for this role.

What's on Offer

You will be joining an experienced team which will value hardworking candidate with a willingness to learn and develop:

  • Full-time Position.
  • Great place to grow your career.
  • $60,000 plus super.
  • Great Team Environment to work in.
Contact
Dominic Slater
Quote job ref
JN-122021-4547364
Phone number
+61 3 8616 6213

Job summary

Function
Customer Service
Specialisation
Customer Service Officer - Inbound
What is your area of specialisation?
Transport & Distribution
Location
Northern Suburbs Melbourne
Job Type:
Permanent
Consultant name
Dominic Slater
Consultant phone
+61 3 8616 6213
Job Reference
JN-122021-4547364