Customer Service Executive

Northern Suburbs Melbourne Permanent AU$55,000 - AU$60,000
  • Growing Company
  • Great career development

About Our Client

Our Client pride themselves on excellent service and quality products. This is an experienced hardworking team which are seeking like-minded people, who want to develop their career. This role would work closely with the customer ensuring the best possible customer experience. This is a role that requires someone who can be an all-round customer service professional. Located just in the Northern suburbs.

Job Description

Reporting to the Call Centre Director, your main role and responsibilities will include:

  • Following up warm outbound calls to leads.
  • Book in and schedule demonstration meetings with customers & Sales Reps.
  • Timely resolutions of customer complaints.
  • Provide quality customer feedback about the product and service.
  • Calculations and quotes of initial costs to a customer to buy their product.
  • Ad-Hoc Duties as Requested by the Management Team.

The Successful Applicant

Our client is looking for a Customer Service professional with ability to work within a team environment, ideally a customer service background. They are looking for a candidate with a high attention to detail and who is pro-active within the workplace. The ability to pick up and learn new systems, product, and service. You will need to be able to demonstrate the ability to work effectively within the team. A candidate who is logical thinking and can show excellent initiative when problem solving would be great attribute to have for this role.

What's on Offer

You will be joining an experienced team which will value hardworking candidate with a willingness to learn and develop:

  • Full-time Position.
  • Customer Care Officer Role
  • $55,000-$60,000 plus super.
  • Great Team Environment to work in.



Contact
Dominic Slater
Quote job ref
JN-012022-4578644
Phone number
+61 3 8616 6213

Job summary

Function
Customer Service
Specialisation
Customer Service Officer - Inbound
What is your area of specialisation?
Business Services
Location
Northern Suburbs Melbourne
Job Type:
Permanent
Consultant name
Dominic Slater
Consultant phone
+61 3 8616 6213
Job Reference
JN-012022-4578644