Customer Service Manager

Kings Park Permanent AU$70,000 - AU$80,000
  • Permanent Fulltime Opportunity
  • Attractive Salary

About Our Client

Our Client is a leading company that monitors security and alarms for residential properties and businesses.

Job Description

24 hour - contact centre

  • Nights /days
  • 12pm-8pm
  • 2pm-10pm



Duties:

  • Assist in managing a team of Customer Service Representatives
  • Roster Management
  • Training new employees
  • Performance managing
  • Complaints handling
  • Customer service point of escalation
  • Assisting with wages
  • Daily Reporting
  • Data Entry

The Successful Applicant

  • Experience as a Customer Service Manager - Call Centre Environment
  • Experience managing a 24 hour call Centre (desirable)
  • Experience in Customer Service
  • Willing to undergo a Background check
  • Willing to obtain 1E security Licence

What's on Offer

  • 70-80K + Super Salary Bracket
  • Kings Park Location
  • 24 hours - contact centre - Afternoon Shifts Available
  • Office Based
Contact
Holly-Leigh Prophet
Quote job ref
JN-052022-5630191
Phone number
+61 2 8221 8158

Job summary

Function
Customer Service
Specialisation
Supervisors/Team leaders
What is your area of specialisation?
Business Services
Location
Kings Park
Job Type:
Permanent
Consultant name
Holly-Leigh Prophet
Consultant phone
+61 2 8221 8158
Job Reference
JN-052022-5630191

About Page Personnel

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.