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- Generous bonus package
- Excellent working environment prioritising career development
About Our Client
Page Personnel Finance are currently partnering with one of Australia's leading provider of debt collection services, to recruit multiple Collections Officers. Our client offers an excellent environment where they promote teamwork, collaboration and prioritise career development. There are opportunities to grow into leadership positions as well as the potential to hit targets and be rewarded with generous bonuses.
Job Description
- Manage a high call volume
- Customer resolution
- Payment plan negotiation
- Support the customer service team by answering general service and billing enquiries
- Deliver an exceptional end to end Customer experience
The Successful Applicant
- Collections experience.
- Thorough knowledge of privacy legislation.
- The drive to meet and exceed targets.
- Ability to negotiate and persuade/influence.
- Empathy and resilience.
- Effective listening.
- Great kept promise rates.
What's on Offer
- Uncapped commission structure
- Leadership Development Programs
- Working from Home
Contact
Lachlan Bell
Quote job ref
JN-042022-5583935
Phone number
+61 3 8616 6230
Job summary
- Function
- Customer Service
- Specialisation
- Customer Service Officer - Outbound
- What is your area of specialisation?
- Financial Services
- Location
- Melbourne
- Job Type:
- Permanent
- Consultant name
- Lachlan Bell
- Consultant phone
- +61 3 8616 6230
- Job Reference
- JN-042022-5583935
