Customer Service Specialist

Melbourne Permanent AU$55,000
  • Generous bonus package
  • Excellent working environment prioritising career development

About Our Client

Page Personnel Finance are currently partnering with one of Australia's leading provider of debt collection services, to recruit multiple Collections Officers. Our client offers an excellent environment where they promote teamwork, collaboration and prioritise career development. There are opportunities to grow into leadership positions as well as the potential to hit targets and be rewarded with generous bonuses.

Job Description

  • Manage a high call volume
  • Customer resolution
  • Payment plan negotiation
  • Support the customer service team by answering general service and billing enquiries
  • Deliver an exceptional end to end Customer experience

The Successful Applicant

  • Collections experience.
  • Thorough knowledge of privacy legislation.
  • The drive to meet and exceed targets.
  • Ability to negotiate and persuade/influence.
  • Empathy and resilience.
  • Effective listening.
  • Great kept promise rates.

What's on Offer

  • Uncapped commission structure
  • Leadership Development Programs
  • Working from Home
Contact
Lachlan Bell
Quote job ref
JN-042022-5583935
Phone number
+61 3 8616 6230

Job summary

Function
Customer Service
Specialisation
Customer Service Officer - Outbound
What is your area of specialisation?
Financial Services
Location
Melbourne
Job Type:
Permanent
Consultant name
Lachlan Bell
Consultant phone
+61 3 8616 6230
Job Reference
JN-042022-5583935