Outbound Customer Service Representative

International Temporary
  • Immediate start for a 5 month contract
  • Based on site in South Granville!

About Our Client

For over 40 years Chrisco has been delivering happiness to millions of people all over the world. Customers choose from thousands of quality, trusted brands and over 100 different Christmas Hamper options from print or online catalogues. Working for them feels like Christmas all year round! In the lead up to the busy period Chrisco are looking to add temporary staff to the team to ensure customers get the best service. The office is based in Western Sydney.

Job Description

As an integral member of the team, you will be a crucial contact for Customers and do your best to assist them with their enquiries and purchases. Your role will cover but won't be limited to:

  • Outbound calls to respond to customer enquiries and some warm outbound to reconnect with customers
  • Updating customer memberships
  • Accountable for daily target and KPIs
  • General customers service and customer enquiries
  • Flexible with shift times based on operational needs
  • Data Entry and processing manual payments
  • Digital correspondence

The Successful Applicant

You will be a highly motivated and enthusiastic person with similar previous experience who enjoys working in a fast-paced environment! You should be able to multitask and be comfortable with your work changing from day to day.

  • Basic Computer skills are essential- MS Word and MS Excel
  • Fully vaccinated
  • The ability to build strong working relationships with customers and internal stakeholders
  • A team orientated approach

What's on Offer

In these times some sense of secure full-time work is hard to come by, if successful you have:

  • 5-month full time work
  • Competitive hourly rate
  • Fun and friendly team environment
Contact
Mozhda Neamat
Quote job ref
JN-082021-3561781
Phone number
+61 2 8221 8146

Job summary

Function
Specialisation
Location
Job Type:
Consultant name
Mozhda Neamat
Consultant phone
+61 2 8221 8146
Job Reference
JN-082021-3561781